Wellridge Nutrition

Privacy Policy

We respect your privacy. This page explains what information we collect, why, and what you can ask us to do with it.

What we collect

• When you order: your name, mobile number, email (if you give it), city and address. We use these to confirm and deliver your order.
• Unfinished checkouts: if you type your mobile number at checkout but do not finish the order, we may keep those details and send you one WhatsApp message to ask if you would still like to order.
• Website analytics: which pages you visit, which link or ad brought you here, your device type and your approximate city. A random ID is kept in your browser for this.
• Cookies and the Meta Pixel, so we can measure and improve our ads on Facebook and Instagram.

How we use it

• To confirm, pack, deliver and support your order.
• To answer your questions and handle returns or refunds.
• To understand which ads and pages work, so we spend less on ads and keep prices low.

Who we share it with

• Our courier, only your name, number, city and address, to deliver your parcel.
• Meta (Facebook/Instagram), in encrypted (hashed) form, for ad measurement.

We never sell your information.

How long we keep it

We keep order records for as long as we need them for delivery, returns, accounts and the law. You can ask us to delete your details at any time, unless we must keep an order record by law.

Your rights

You can ask us to see, correct or delete your information. To ask, contact us through our Contact page.

Last updated: 2 November 2026